2016 Treatment Outcomes Report
Patient satisfaction refers to the level of satisfaction patients report following a course of treatment. Ideally, patients will feel good about the care they have received; however, it is important to note that there is very little research demonstrating any correlation between patient satisfaction and treatment effectiveness. In fact, in the field of eating disorders, full weight restoration of a patient with Anorexia Nervosa can result in patient dissatisfaction. This is particularly true if the patient does not have adequate time to psychologically integrate changes in their size and shape during their time in the structured treatment environment.
When evaluating patient satisfaction data, it is important to know what question is being asked, what type of scale is being used, and what responses are being reported. Be wary of data where a segment of the program’s admissions have been systematically excluded, the most common of which are patients who leave the program early. These patients are often excluded from patient satisfaction data because they are the most dissatisfied with the program. There are no systematic exclusions of data in the results presented in this report.