Susan Jerlow

Susan Jerlow is a healthcare technology executive and AI strategist leading one of the most advanced real-world AI transformations in behavioral health today. As Vice President of Enterprise Applications, Analytics, and AI at Eating Recovery Center | Pathlight Mood & Anxiety Center, she architects and executes an end-to-end enterprise AI ecosystem across clinical, operational, and analytical domains.

Her work moves beyond pilots and proofs of concept - deploying AI directly into live care environments to reduce clinician burden, improve documentation quality, and enable more consistent, data-driven decisions across the patient journey. Her portfolio includes ambient AI documentation, automated clinical audits, AI-guided assessments, admissions intelligence, and a governed semantic data layer that powers enterprise-wide insights.

She is particularly focused on how AI can separate signal from noise in complex clinical environments - turning fragmented data into clear, actionable insight that improves both patient outcomes and operational performance.