Leading the Virtual Care Path to Recovery

Now Admitting Patients for Virtual IOP and Virtual PHP

Whether you are seeking care on site or from home, we are commited to providing the care you or your loved one needs. As the nation’s foremost health care system dedicated to the treatment of eating disorders and mood and anxiety disorders for children, teens and adults, and long-standing leaders in telebehavioral health, we have multiple treatment options to meet you exactly where you are.

For all admissions, call 1-866-414-3853 now to schedule a free, confidential assessment.  

With Virtual Care, Our Treatment Comes to You

Our Virtual Programs offer the same world-class care for children, teens and adults as we deliver on-site at our centers of excellence.

Virtual PHP and Virtual IOP is now widely available in the U.S. in response to COVID-19. We have dedicated more than 200 of our experienced clinicians to our virtual care team after immersing them in additional training in telebehavioral health delivery. Offering low therapist-to-patient ratios, our virtual programs provide clinically rigorous and time-tested best practices in delivering virtual treatment designed to help patients make significant progress from the safety and convenience of their homes.

Our expertise in providing virtual care is extensive, having provided in-network, Joint Commission accredited Virtual IOP Programs for the past three years. We invite you to view some take-aways from our Virtual IOP research study¹. 

Our Programming Results in Exceptional Patient Satisfaction

  • 100% felt connected to facilitators and group members

  • 97% feel treatment has increased their chances of improving their health

  • 98% agreed they were able to utilize videoconferencing technology effectively

  • 98% agreed that staff created a recovery focused environment

1. 2017-2018 Eating Recovery Center and Insight Behavioral Health Centers Virtual Intensive Outpatient Research Outcomes Study

Additional Information and QuickLinks: 

► Important Program Information

► Insurance Coverage 

► Eligible States

► Virtual Care Clinical Leadership


For all our virtual treatment programs, including IOP and PHP, we are scheduling assessments and admitting new patients for both primary Mood and Anxiety Disorders and Eating Disorders. 

Virtual IOP: 

  • Residents of 35 states are now being directly admitted into Virtual IOP, covering more than three quarters of US commercially covered lives, and growing daily.

Virtual PHP: 

  • Medically and clinically-approved new and existing patients are now being scheduled into our Virtual PHP programming. Please call our intake team at 1-866-414-3853  to consult with one of our caring, experienced master’s-level clinicians for eligibility and to schedule an assessment. Virtual PHP will not be appropriate for all patients who need PHP level of care. Some patients may begin PHP treatment on site to achieve optimal clinical and medical outcomes. Please click here to see the measures we are taking to provide the best possible safety for our on-site patients and teammates.

All virtual services are confidential, secure and are supervised by a team of licensed, experienced professionals who provide the same evidence-based treatment and programming that ERC and Insight provide on site at our centers. Most private insurance is accepted.

Program Highlights

  • Facilitated by a team of licensed, renowned professionals with extensive training in telebehavioral health ethics and delivery. 

  • Our size and expertise enable us to offer exceptionally individualized care, so that we can connect you with the therapists, psychiatrists, dietitians and mental health professionals that are right for you. Our national Virtual Program Team is led by Casey Tallent, PhD, and Karen Schneller, LMFT, CEDS, BC-TBH, two of the nation’s leading experts in telebehaviorial health, so that we can offer the highest quality care to all patients, without compromise.  

  • Small group sessions allow patients to connect with peers and practice their skills in a supportive setting.

  • Programs are Joint Commissioned Accredited. 

  • Secure, encrypted software ensures therapy sessions are confidential and HIPAA compliant. 

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Eating Recovery Center is accredited through the Joint Commission. This organization seeks to enhance the lives of the persons served in healthcare settings through a consultative accreditation process emphasizing quality, value and optimal outcomes of services.

Organizations that earn the Gold Seal of Approval™ have met or exceeded The Joint Commission’s rigorous performance standards to obtain this distinctive and internationally recognized accreditation. Learn more about this accreditation here.

Joint Commission Seal
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